Dear @auminda, @holybread
I'm afraid we may need your help.
Friend of mine (@futuremind) couldn't be online during 3rd auction and since my intention was to help him out - I bought 2 heros with bonus: "-15% to enemy life" (paid 200steem for them using @project.hope account).
I sold one of those HEROS on the market and @futuremind placed order within few seconds. However for some unclear and unknown reason someone else received that hero.
1 hour ago Transfer 5.831 STEEM to holybread.world1 hb_buy_hero:H-A-DO32VG2E16:futuremind:ot0c8elc0
26 minutes ago Received 3.932 STEEM from holybread.world1 hb_sold_hero:H-A-DO32VG2E16:bottabing
Somehow user @bottabing received purchased HERO, over 30 min after @futuremind transaction has been placed.
Could you please let us know what can we do, as this is unfortunatelly causing us to lose: 100 steem (since futuremind already paid me for this hero) and we're losing HERO which futuremind paid for and he need it.
I hope I'm not being difficult, however if nothing can be done about it - then I'm not sure how can users trust this market in the future. People talk, and word of mouth may spread such a news really fast.
Yours, Piotr
Thank you for the help shedding light on the error that occurred @crypto.piotr,
Fortunately @thebluewin helped resolve this matter very quickly, and the hero has been added to my account. Thank you for taking swift action thebluewin! Quite a testament to the professionalism exhibited by the @holybread team!!!
I'm loving this game and look forward to what the future holds with holybread!
Thanks again @crypto.piotr for jumping to my aid, and for helping me acquire this amazing hero!!!
Wow. Very fast and professional @futuremind.
It's a great indicator. It's probably easy to say that guys behind @holybread are really pro's.
Cheers
Piotr
Definitely a great indicator, Pro's indeed!
Cheers my friend,
Jake
Yeah the problem was that the bot crashed at that exact time and didn't handle to transactions correctly. So I had to set it back and had to redo the transactions according to there time.
@futuremind's transaction was the first one so he received the hero.