I see that the author is not quite aware of the problem he decided to talk about. I feel that I have to add a few facts that were missed (maybe consciously). So, the problem is not that the exchange requested KYC, finding the transaction suspicious, but that n123457 tried to avoid KYC several times by sending a fake ID (do you think this is correct?) Only after this exchange froze the funds and launching an investigation. In addition, the client was too lazy to read the terms of use (at the risk of losing 100 BCH). Is there really a person who will be so carefree with such a large number of coins?
I am surprised that this review appeared 10 days ago, given that in the middle of October, changenow returned all user's funds. In addition, the user claims that the company is illegal. Nonsence! The only thing that breaks the law is actions n123457 to destroy the reputation of the exchange (SPAM and spreading a bad word). Facts are kindly gathered by one community enthusiast here https://medium.com/@arennathan9/changenow-scam-or-review-how-ni23457-blackmails-the-exchange-978c483ef81a
I assume that this review is nothing more than an echo of the information war.