I loved the article but I am not sure if the lady saving the cup was her being on a flow state or just mere coincidence. I have seen bartenders and waiters who are totally in the flow and they break shit all the time. I think that being in the flow does not save us from making mistakes.
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She is in flow because she does exactly what she needs to do in a moment of crisis. She is fixed and focused on something she does everyday.
She just thinks; coffee, now, her mind is empty and her body is relaxed, it may seem trivial, but she is definitely in some kind of flow state. Beautiful to watch :-)
Cg