Have you ever had a snapshot disk consolidation that deleted the OS drive in VMware? Yesterday I spend the greater part of the day babysitting a SQL restore due to VM ware crapping out on removing a snapshot.
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Never ever seen that happen in Vmware, To be quiet honest , vmware has been superb for us. We also use Veeam for backups and replication and it has been superb. Was your snapshot created by a back up application?
Also are you on discord? We can hook up there and chat.
I believe the Snapshot was created by VMware. The CIO was like what happened so I gave him the analogy that well we went to change the oil then suddenly the engine disappeared.