So following on from my last post I am now 6 days in from first signing up to Streemian confirming my email and transfering 0.001 Steem Dollars twice and still no verification, account still locked. I have now sent three email to them two of which are support tickets. Twice I have recieved the following response:
Dear Barry Coyle,
We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).
To view the status of the ticket or add comments, please visit
https://streemian.freshdesk.com/helpdesk/tickets/
Thank you for your patience.
Sincerely,
Streemian Support Team
As you will see they say they usually respond within 24 hrs, well they have not responded to the first ticket which was on 25th Feb, I am still waiting.
This suggest to me that they support team are non existent, or the platform is simpley not being maintained from a support perspective. Maybe someone can shed some light. I will keep the community up to date on this one. You never know maybe Streemian staff may see this and act. Wishfull thinging.
Hello @bazzatc!
I noticed you have posted many times since you began your journey on Steemit. That is great! We love active partipants.
I do want to point out that the Introduceyourself tag is meant to be used once only to introduce yourself to the Steemit community. You have now posted 6 times using the introduceyourself tag. Please see this link for more information Tag Spam?
Please take this into consideration and help build a great platform!
Welcome to Steem @bazzatc.
Do read A thumb rule for steemit minnows - 50:100:200:25 for starter tips.
Spend time reading Steem Blue Paper to know how Steem blockchian works and if you still have any queries ask them on our Ask me anything about Steemit post and we will try to answer that.
All the Best!!!
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