As far as exchanges go, ionomy's customer service is phenomenal.
Thanks @nealmcspadden for the video review of #ionomy #Exchange
https://steempeak.com/steemleo/@nealmcspadden/xph-my-ionomy-review
Note: This is not a sponsored video.
Please contact [email protected] with any questions or concerns.
Yeah mine went pretty well. You might want to clarify in your message that people must go to their email and verify the withdraw.
Also I think you guys should go all in and also offer SBD and HBD on your exchange sometime in the future. Maybe even Tron as well and DEC is also another good token.
Your exchange is very awesome though! Yeah you are more geared towards Hive right now but I also think you can help out Steem and Steemit as well.
It will be interesting to see if you can get up to 10 Bitcoin and maybe even 100 Bitcoin in volume per day this year.
Also you may want to use the ionomy tag in your post.
Do you have an ETA for SBD? ;)
THANK YOU! I just saw your message about confirming withdraws in my email. I was very confused because I never actually check that email. Thanks.
I discovered your exchange very recently and I like it very much (and I confirm the support reaction time is amazing!).
If I may rise a suggestion, it would be great to summarise all transaction details in the confirmation withdrawal e-mail. Thanks in advance for your consideration!
Great idea. The developer team is redesigning the confirmation messaging so perfect timing for this request. Thanks!
You are welcome! Thanks for the follow-up!
Yep ... I had an issue with the conformation mail, contacted the exchange and it was resolved.
How do we contact them?
[email protected]
Original posted edited to include the email. Thanks!
I emailed you with a problem. I deposited 0.043 BTC into the wallet, and then used 0.029 to buy HIVE. And the rest of the BTC was gone (0.014 BTC). And its not on pending orders, and its not in my wallet funds. I see $0 balance. It has dissapeared. This happened 3 or 4 hours ago.
Can you please release this 0.014 BTC to my account please?
Resolved. Thanks for emailing support.
email :)
You must include the exchange SBD and HBD so that you can increase the transactions in the exchange much more I see that they are beginning to lower the volume and that worries, I am trading from your platform but you must be a little more attentive