I understand the economics behind why a business will do this, but they will lose my business as long as there is another business that has real people.
I never use self check in the grocery store or Home Depot etc and when the employees try to get me to use it or ask my why I don't, the expression on their faces is always priceless when I tell them the longer I keep choosing them over automation, the longer they have a job.
Yes, you definitely have a point. I can imagine their faces when you say that!
Although I believe automated processes in stores are the future and it's probably unavoidable that they will replace some jobs soon.
I think you're definitely right, I just don't have to help it along when I can see the people and imagine their lives. The younger ones can adapt, but the older ones, especially the retirees...