@thefarmerswife I've never eaten at a Chick-fil-A. There aren't many in California - at least there weren't any where I grew up and I haven't seen any in N. Idaho or Spokane so far. However, with my daughter's allergies we probably couldn't go there anyway.
One of my teen jobs was for In-n-Out Burger in California and they are known for their customer service. They pay significantly higher than minimum wage and it shows because their employees are well cared for and love their jobs. In 25 years, I've never had poor service at an In-n-Out!