今天洗碗的时候一个念头突然蹦出来，如果洗碗有一个标准化的操作流程，餐具就不会有清洁不到的死角和偶然有未清洗干净的残留？确实是！
这种思维可以用于任何事情，日本人做事情精细，貌似就是用的这种思维吧。
举个例子，保洁服务也在不断升级，从粗放型逐步进化到现在精细化管理，从属于公司性质的保洁阿姨都是带着工作守则和流程上门清洁的。之前请保洁阿姨都是熟人介绍比较多,大家关注的是只要找到人来做这件事，现在“消费升级”,当我们有更多选择的时候，会更多的关注如何用合理的价格购买最优质的服务，从而导致了服务的升级，而完成服务升级的关键是标准化的操作指引和流程。
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