You did a great justice to this employee and I commend your courage. You did purr-fect! One of my fav. quotes:
If you treat an individual as he is, he will remain how he is. But if you treat him as if he were what he ought to be and could be, he will become what he ought to be and could be.
Johann Wolfgang von Goethe
oh, I love this! I am going to print this out and stick it somewhere near my computer tomorrow. Thanks darling xx