No matter if we’re talking about someone in your group of friends or someone at work, there are difficult people everywhere.
I know it’s not easy to have a conversation with them, but there are a few techniques that will make it easier.
Establish what you want
When you establish a purpose in something, it’s important that you do it clearly. Many times we live emotions that deviate us from what we really want.
A good negotiator knows the results he wants before he starts the conversation, so the first thing you need establish is your goal.
This will help you a lot when talking to a difficult person.
You need information about the opposite team
I don’t mean that you need to know their plans, but it is useful to know why they act in the way they do.
By knowing why they act the way they do, it will be much easier for you to understand them and to talk to them.
You will be in a better position in the conversation if you’ll know that the person you’re talking to needs respect, understanding or he’s simply anxious and he mask his fears with a difficult behavior.
If they’re your friends, you can even help them if you get to understand them.
Learn how to listen
One of the best weapons in a negotiation is listening, because it opens a field where you meet your interlocutor.
A good technique of listening opens doors for expressing wishes, needs or interests. Listening can offer you clues about others’ experience.
You won’t be able to know someone until you learn how to truly listen.
Listening means to detach from yourself and make room for others. It’s a big step towards change.
Efficiency in communication will increase once you learn these strategies. Also, they can improve relationships and they will make solutions easier to find.
Exactly we all have to listen to other people , learn from their mistakes and see life from their point of view.
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excellent @jwolf
Hmmmm.. There's a saying that, if you want to catch a dog, you behave like a dog. One really has to understand what problems difficult people have, before facing them to tackle it. Thank you @jwolf for this
I think listening is a key instrument. We have to learn to listen so we would be able to respond correctly.
Yeah you're right i'm strongly agree with you about this.
To me listening is one way you can get people attention, because its how you show people respect that the would normally reciprocate
these are all very important, especially listening. Because during a debate, you can catch people out if they make a mistake or beat them using their own words. Getting to know information about the opposite team, is also very important because if they have weaknesses you can target those weaknesses.
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hustling from the challenging people make us more tough :)