Yesterday I travelled back to Mumbai after a short stay in Ahmedabad. For reaching the station I had left well in time. My sister's home is almost and hour far from the station, keeping some buffer time, I left almost 1.45 hr before the train departure time. For a good half distance the cab driver was driving fine but then suddenly he went very slow and time was just passing by. I was getting nervous that if he would keep driving at that speed then I would surely miss my train.
I told him twice softly to drive a little faster, I could see other vehicles all passing by us and that was making me more anxious. After some time I had to tell him a little sternly to drive fast. I asked him before if there was any issue of suddenly reducing the speed and he said no everything was ok, so all the more I was getting worked out. When I told him sternly, then suddenly he started blasting on me saying some very irrelevant things. He started telling me that so what if he is a driver does it mean he is my servant and such nonsense. I told him that he is totally deviating the topic. He knew I had to go to the station and get my train but I was feeling he was purposely delaying it by going slow.
After a couple of minutes he rolled down the window glass and started talking to a rickshaw guy who was near our car, that these rich people think that they own the world and that we try to suppress them and god knows what all nonsenses in those terms. He told me that if I was in such a hurry then I should have travelled in my own car. It was going way beyond and then I lost it. I told him that even I work, but that does not mean that for whoever I work I am their servant and the same goes for him. I told him that he should stop playing this victim mode and improve his attitude towards his customers because he is not taking them free of cost.
It was a crazy drive, I reached just 10 minutes before the departure time and managed to get my train but then it was all too much rush in the end. After getting into the train I was reflecting on this whole situation and thinking of this driver's behavior. I felt he must be having some stress in life because of which he had such an irrational behavior or must be in a state of extreme frustration about something and he removed that on me. I did not wish to react but then he was going on and on and when he started talking to other drivers rolling down the window, that's what annoyed me the most.
Life can get tough for some people and probably it must be for him but then still trying to remove the frustration who are not a part of your problem is not the right attitude of life. I had left home in a very good mood, but by the time I reached the station I was feeling my energy was drained out and that did not give me a very good feeling for the rest of the day.
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What the driver did is absolutely wrong, no matter how stressed and frustrated he was, he's not supposed to pour them out on you. If he continues that way, he will lose alot of customers
I don't know this person or the realities of life in Mumbai, but based on what your driver said, it seems to be related to a financial issue. It’s possible that they are going through a period of severe economic hardship, which can be extremely challenging. When someone is under constant financial pressure, they can easily find themselves in a state of emotional overload or exhaustion, almost comparable, I think, to burnout.
I’m speaking here from my own perspective, based on personal experience. I’m currently facing financial difficulties, and I can see how exhausting it can be, both physically and mentally. The more insurmountable the situation seems, the harder it becomes to find the energy or clarity needed to overcome it. It takes a tremendous amount of strength.
In such situations, it’s often difficult to provide direct help to someone in distress. Sometimes, simply acknowledging that these struggles exist, even if you can’t solve them, is a meaningful first step.