Hahahahahaha...
The Good Lady is quite clear that she does not approve of such things being delivered and besides, there is nowhere to store them and their big shoes.
Don't feel bad, there is always someone worse than you. Look how many people in the shop couldn't tell you that maybe it was the screen protector.
Very true, none of them seemed to know or even ask if I had checked that! They just assumed I really did have a scratch. Dolts, the lot of them! :OD
The seller has to know his product. But the customer is always right hahaha....
The customer is indeed even when they are deeply deeply wrong!!!