That was an insane turn of events. Not having bought anything new for a while, I probably would have done the same thing and thought it was a scratch. But since our after sales support isn't as good here, I might have lived with the 'scratch', and eventually found out about the screen protector. Glad you got a new TV, enjoy all the new movies and playing your games.
I almost did think about living with the scratch that never was because the phone antics were taking so long. At least if I had I would have discovered the screen protector eventually! lol!
I shall be gametastic!