CNBC journalists tested the Amazon Go self-service store, which operates without cash registers, and accidentally "robbed" it for one jar of Siggi yogurt. They bought the products and branded goods of the company, but after leaving the store they noticed that the system did not record all the purchases.
Vice President Amazon Gianna Puerini allowed journalists to leave the bank. "This happens so rarely that we did not even create a form for customer feedback from such cases. Thank you for telling us, enjoy breakfast, "she said.
Amazon Go stores have turnstiles at the entrance, which you can open by scanning your QR code from the application on your smartphone.
Amazon Go control systems should automatically recognize the goods that the buyer takes from the shelves, and add them to the virtual basket. If the customer returned the purchase back, the product is removed from the shopping cart.
When you exit the store from the buyer's account in Amazon, the total cost of purchases is written off.