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No, it's not about taxes. This is about 'fees" they take out of her payments. and yes, I know..

Fees and taxes are the same thing. Revenue for government. Who cares if it’s taken by the left or right hand? It’s a tax, regardless.

Yeah, I know. But legally they are not supposed to take -anything- out of her payments. They are supposed to charge the payor with that... So yeah, not cool.