"just" is a little bit of an understatement. the issue here is that you simply can not know if their device is safe because it's closed source. judging from their security and behavior, I would not trust this device.
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RE: KYC = Kill Your Customer powered by Ledger
Good point.
Correct me if I'm wrong though, but from what I'm reading, it seems like it was a third party storing the data that got hacked, not Ledger themselves.
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Yeah, but that Ledger shouldn't even keep that data with a 3rd party. They should keep their customer data (if required by law) OFFLINE. Also it looks like they grossly ignored GDPR laws of deleting customer data on request and after 6 months. The EU regulator will have a field day in this shit company for sure