Either they pulled a mt gox and exit scammed with everyone's coins. Or they were stolen and they cannot operate any longer. Either way most people are out their coins. It's important to remember if you don't control the private key for a wallet, it's technically not your money.
Well, I understand that I have been robbed, but my experience with all the positive emotions I have experienced for almost a year investment in HashOcean, not me can steal. On the other hand, it will spend a lot of time to trust again on another project "cloud" and any other cryptocurrency. Bitcoin needs a good legion of people.