Hi @gank sorry for the service interruption, we had to push a code patch on Friday and put most of the SBD funds into savings while testing, for safety reasons. We unfortunately placed too much in savings so there is sufficient funds to effect the payout, there is a withdrawl in progress but takes three days. By tomorrow the funds should be in and all backlogged payments will resume. We did do an announcement in our public Discord chat about this. Wishing you a happy festive season and hope you will continue delegating with us!
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Ok thank you, seems that this should have been blogged about on steemit though.
Yes in hindsight we should have done that, I guess we were all with our minds on family and Xmas, apologies for that and ask for your kind understanding, this is not the kind of service we generally provide.
Ok thank you.
when will the backlogged payments be paid?
Hi @endaksi1, I have been waiting for our CTO @reggaemuffin to be available from December leave to get clarity on how to do the refund. We will be increasing potentially tomorrow's total payout by an average amount not paid out during the outage. However since you have undelegated I had to do yours manually since only users still delegated will be paid in the payment run. Please check your wallet. Thanks for your patience in this regard.