Exactly! Please, don't forget about memo (message) when sending your STEEM/SBD to exchange. Hope you will be satisfied by our service further! You may have a look at our guide here https://steemit.com/steem/@changelly/how-to-exchange-steem-sbd-to-btc-eth-or-any-other-alt-coins-on-changelly-com
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Ah! Thanks again! I get it now. I'll be using your service in the future for just about any steem-related exchanges.