Do you want to buy an item, and you don't have enough money at balance? Follow this guide, and maybe it can help you :)
Login to your amazon account via this link
https://www.amazon.com/gp/help/contact-us/general-questions.html?skip=trueNext step you will see 3 rows, choose
Promotion and deals
Other promotion questions
Other promotion questions
Choose emailPolitely ask Amazon service for 5-20$, after that you will get respond, which will says something like Picture above :)
I hope this will help you, and it's good for newbies, which are buying games :)
so it is not clear which option does one choose in step 2?
Step 2 is to choose options