Empathy plays an important role in various fields of life, ranging from care, education, management, to acts of compassion and love. Empathy is built on the scope (self-awareness).
The more open to our own emotions, the more skilled we are at understanding the feelings of others.
Emotions Not much expressed in words, it is expressed more in nonverbal signals, such as intonation of voice, movement of body parts, facial expressions. So the ability of empathy mainly involves the ability of a person to read feelings through understanding the nonverbal cues of others.
Empathy It is needed in therapeutic relationships. Even in client centered therapy, therapeutic climate, colored empathy becomes the main requirement that will give a supportive effect for the growth of positive self-concept on the client or counselee, so that the counselee can overcome the problem itself.
given the importance of empathy in human relations, the effort to train and develop empathy in families, schools and other educational institutions need to be done as early as possible. Indeed, people rarely express their feelings through words. More often they tell us through the tone of voice, facial expressions, or other nonverbal ways.
Our ability to sense someone's feelings without being concerned says it is the essence of empathy.
The things that need to be prepared and done to achieve empathy include:
- Understand the feelings of others.
This can be done by paying attention to emotional signals and and listen well, with us paying attention to emotional signals sent by body language, we can guess what the person's mind is and know his emotions right away.
-Helps Based on understanding the perspectives and needs of others. What is meant by helping based on an understanding of the perspectives and needs of others is provide assistance according to their needs.
-Develop others. Developing others can be done by recognizing and appreciating the strengths, successes, and development of others. Offer useful feedback and identify the needs of others to develop. Become a mentor, provide training at the right time, and assignment.
- Service Orientation to others. This can be done with the pleasure of offering help and living the perspective of others and acting as a trusted advisor.
- Utilizing diversity. Can be done with respect and want to hang out with people from various backgrounds. Understand the variety of views and sensitive to differences between groups. Viewing diversity as an opportunity, creating an environment that allows everyone to progress even though they are different.
- Political Awareness. Can be realized by reading carefully power relations. Get to know all important social networks. Understanding the forces that shape the views and actions of others. Carefully read social realities inside or outside the organization.