Last time I tried to use Ebay, was to sell a laptop. A scammer bought it; i reported it, and relisted. And another scammer bought it...
And I listed it on AMZ.
and that was after I had been "barred for life" for using a swear word with someone that has pestering me, one time, after years of using the service.
I used my mom's account.
Lately, I was invited back in some email I received from them, but so far, I only purchase things now, and only when I can't find them elsewhere. Ebay does have a few "items" that can be difficult to find elsewhere, like used computer parts such as a keyboard, if you spill a beer on your laptop... or want to fix your touchpad.
That's unfortunate! I did also encounter a scammer who bought a laptop I was selling, but that was around 20 years ago and I got caught out by shipping it to Ukraine, which Ebay didn't cover in their seller protection at the time.
They can be very 'cut and dry' sometimes with their policies because their system is automated, but in recent years I have found that when I call them directly by phone I always get a favorable response and get things worked out.
I have been able to simply tell people in ebay messages xxxxx at g mail and it goes within a conversation; without problems.. they didn't have great filters. Maybe it's harder now; but you can always ask for contact info to be shipped with the item; and usually there is a return address on the package.
The big issue is to able to conduct sales outside of ebay in the future with someone you meet on the platform and I don't think they will ever be able to control that!
The worst thing they can do is take away your right to use the platform; which happened to me and I told them I'd be moving to AMZ, and I could tell the guy didn't like being told that.. I guess they had not considered that part yet ;-)