The STEEM gateway has been non operational for longer than that. I took this screenshot yesterday of a ticket that I opened with OL. Closed for 81 days which brings us back to mid-late July.
![Screenshot_2019-09-30 [#15418] open steem withdraw OpenLedger DEX.png](https://images.hive.blog/768x0/https://cdn.steemitimages.com/DQmUb2nELceem7RD8PknQ8NDnfXL8AC5ErupnPuCxQxgW43/Screenshot_2019-09-30%20[#15418]%20open%20steem%20withdraw%20OpenLedger%20DEX.png)
The STEEM gateway has been non operational for longer than that. I took this screenshot yesterday of a ticket that I opened with OL. Closed for 81 days which brings us back to mid-late July.
And did you ask for withdrawal via ticket?
No. That's not really the point though. I had checked numerous times since opening the ticket and the gateway was non operational. Also, if OL was interested in ensuring that everyone was made whole, why didn't they suggest that as a solution?
That's what they did in the announcement.