I had an experience with Ally Financial regarding my car loan and i check https://ally-financial.pissedconsumer.com/review.html . Despite regularly making payments, I noticed an issue with one payment amount and subsequent penalties. I reached out to their customer support with all the necessary documents. Shortly after, an Ally Financial representative contacted me, confirming that everything was in order with my loan. They promptly resolved the issue and removed the additional payment and associated penalties.
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