I am aware of the empathy deficit and that is why we have computers. I don't have to feel empathy for 1 billion people to have my algorithms tell me which decisions would be best for 1 billion people with empathy as a factor in the decision. Basically, outsource that thinking to our exocortex which can feel the empathy on our behalf, and inform us.
Just like am not expected to do math in my head anymore, and human computers don't sit in a room doing calculations anymore. In 2016 we can simply Google it. In 1990 we could use a spread sheet. In 1980 we would use a calculator. Empathy will have to be augmented.