Thumbs up for the mention of NVC and bringing it into this arena.
I've seen (and used) NVC used effectively in a number of tense situations... what remains unexplored territory on that front (which may be applicable in some cases here) is how it works in the contest of those who simply enjoy poking at hornets' nests "because it's funny!" They don't that they-- or other people-- get stung and hurt every time they do it, and they will keep coming back to poke, every time they see a hornets' nest. Maybe it's a form of "controlled sociopathy;" that's not for me to judge.
Either way, hate and anger is NOT the answer, to be sure. Sometimes, giving them a cookie works, however...