From my experience, our memory can't always be trusted. Unless a person has perfect recall or a photographic memory, they will forget a lot of things and details. I think that if a person has a bad experience on something/place, then their memory of it can get worse than what it actually was. The same is true for good experiences. That is why when people go back and visit, it isn't really as bad/nice as they remembered it. Of course there are always outliers.
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I suspect that this isn't trustable either. We can't be aware of all the details - so it is still reliant on awareness. What are they looking at will determine what they remember - but their perspective might not tell the real story.