I wish a lot more people had experience applying for government benefits. It is the right of citizens to access these supports - we have paid for them to be available! When more people see how the needful are treated by the system, support for this idea would increase dramatically.
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We have recently had our first experience applying for benefits since leaving school over two decades ago. They don't like to make it straight forward. The idea that anyone on welfare is just lazy and bludging the system is laughable. Anyone bludging the system can't be lazy and would have to be quite talented, because it's not any easy task.