Its been one whole week now since i have been trying to reach poloniex customer service to handle my withdrawal issue. I initially attempted to withdraw 2700 steem from poloniex on 11/27/17 . It was taking too long and i thought that was normal so i waited about 2 weeks before i started to worry. I then contacted blocktrades to see if it was normal for deposits on steemit to take that long. They said it should take minutes. So i contacted poloniex and checked my withdrawal history and found out that i had a withdrawal complete with error. After looking further into the issue i learned that the funds probably never left poloniex at all, so why was it not returned to my account after 3 weeks? I contacted them-Poloniex customer service- and i have been waiting ever since to hear back from them. At this point being angry has no utility and i'm just trying to figure out how to be patient and see the bright side- at least it wasn't hacked or sent to the wrong account.
Poloniex has the worst customer service of all time.
#poloniexcustomerservice #poloniex #horribleservice #withdrawalissues
sad story.
Wish you deal with it and return your funds.
I hope so too.
So sorry to hear this. Poloniex has as a bad reputation especially when it comes to Steem... I hope it eventually works out.
They do have a bad reputation and they don't seem bothered by it.
Did you get your STEEM back? This happened to me last week when I wanted to withdraw BURST and now it's locked up...
And I wrote to them almost everyday at least 12-15 times.
I did, but I waited 27 days
Still waiting, they replied to my ticket but the problem happened again and my BURST is locked... Almost a month since their last reply, really bad service.
That sucks..I know how that feels. I hope you get your tokens back soon.
Don't worry, you will get your STEEM back but unfortunately you will need to wait probably several weeks.
Start using Bittrex if you are not already using it.
Ok, ill check it out. Thanks
This post has received a 0.67 % upvote from @buildawhale thanks to: @leggy23. Send at least 1 SBD to @buildawhale with a post link in the memo field for a portion of the next vote.
To support our daily curation initiative, please vote on my owner, @themarkymark, as a Steem Witness