there are people who said they have been trying to contact them directly for over a week with NO response at all !
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there are people who said they have been trying to contact them directly for over a week with NO response at all !
I am one of those people. 15 days now and still no response!
In May I did a ticket, response was two weeks, so early June I got my issue fixed. When a system backlogs, the support tickets pile up and compound atop one another. It's probably 3 to 4 weeks by now.