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Such bullshit. I'm guessing it was taken from the Ledger Live app on my damaged phone. I damaged the phone very badly, the rep at best buy tried plugging it into her computer but it wouldn't respond or connect to the connection she tried. So, when I went to send it back (as warranty sent me a new phone) I didn't have a way to wipe the phone clean and I wasn't keen enough to look into it further I just sent it back as it was not really thinking of the consequences. I actually thought I needed to use the device to approve transactions with the app but apparently not.

Did you check in your ledger device? The ledger live app is only a viewer.

Yes, it doesn't show anything :(

Damn that is rough. I think crypto is going to have to work on this problem somehow. If grandma cannot use crypto easily without losing funds, how is it ever going to become mainstream?