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RE: People Prefer When Negative Information Doesn't Come With A Buffer, Says New Study

in #psychology7 years ago

I really like how my father delivers bad news. I was there when he was making calls to relatives about a relative's death. He said "Hi, X; I have some bad news. Y has passed away." (where Y is the deceased, and X is the person he's calling.)

Not a whole lot of buffer -- a minimal amount, to prepare the listener for the bad news in the next breath.

He's taught me a lot.