I just resteemed it manually.
I am sorry that you had to wait so much for it.
We can't really talk about active support - I'm just a dude with a computer.
I wrote the instructions for using the bot and you did not follow them.
In the future, for your own good, please do not send any money anywhere, if you are not familiar with the conditions of the other party.
My bot is designed in a way that all invalid transfers are considered donations.
This was also described in the introduction post.
This was what happened with your transaction.