In my practice, I often come across the fact that owners of cinemas, water parks do not allow visitors to come in if they have food and drinks purchased outside the enterprise.
They do this in order to increase sales in their bars.
Do you think it's legal?
Practice on these disputes has existed before, but recently the Supreme Court of the Russian Federation considered such a dispute and put an end to it.
According to Rospotrebnadzor and the Supreme Court, there are no such restrictions in the law, such prohibitions infringe upon the rights of consumers.
If the consumer has paid for the ticket, there is no reason to stop him.
So, what if the administration of the enterprise imposes its own rules and restrictions?
First try to talk peacefully and without hysterics. A cashier, an administrator, a security guard or a cloakroom attendant may not know how to do it by law, they just do what the management tells them. Most likely you will have enough calm, convincing arguments with reference to specific normative acts. If you can not agree, threaten with a complaint to the local Rospotrebnadzor. And actually write it. Further, the controlling body will sort out on its own, and you will have moral satisfaction.
///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
В своей практике я часто сталкиваюсь с тем что владельцы кинотеатров, аквапарков не пускают посетителей, если у них с собой еда и напитки, купленные за пределами данного предприятия.
Делают они это для того чтобы увеличить продажи в своих барах.
Как думаете, законно ли это?
Практика по данным спорам существовала и раньше, но недавно Верховный Суд РФ рассмотрел подобный спор и поставил точку.
По мнению Роспотребнадзора и Верховного суда в законе нет подобных ограничений, подобные запреты ущемляют права потребителей.
Если потребитель оплатил билет - оснований не допустить нет.
Итак, что делать, если администрация заведения навязывает свои правила и ограничения?
Сначала пробуйте поговорить мирно и без истерик. Кассир, администратор, охранник или гардеробщица могут сами не знать как нужно делать по закону, они всего-лишь делают то, что им говорит руководство. Скорее всего вам хватит спокойных убедительных аргументов с упоминанием конкретных нормативных актов. Если договориться не получается -пригрозите жалобой в местный Роспотребнадзор. И на самом деле напишите ее. Дальше контролирующий орган разберётся самостоятельно, а вам будет моральное удовлетворение.
Ниже прилагаю результат жалобы на кинотеатр.
You got a 5.32% upvote from @cabbage-dealer courtesy of @kakbeilya!
100% of earnings are paid out to delegators daily! Delegate today!
You received a 1.54% upvote from @dlivepromoter
Want to promote your posts? Send at least 0.010 STEEM or SBD to @dlivepromoter with the post link as the memo and receive an upvote on that post!
Delegate Steem Power to @dlivepromoter for a daily payout!
1 SP, 5 SP, 10 SP, 100 SP, 500 SP, custom amountWe pay 85% of bids back to the delegators each day. The remaining 15% is contributed back towards @dlivecommunity to help create a larger community.
Disclaimer:
@dlivepromoter is a part of the community project @dlivecommunity. We aim to help streamers navigate their way through @dlive and the overall Steem ecosystem. We are not affiliated with @dlive.You just received a 3.76% upvote from @honestbot, courtesy of @kakbeilya!
This post has received a 0.15 % upvote from @drotto thanks to: @kakbeilya.
@fishbaitbot is luring fishes with a 3.96% upvote thanks to @kakbeilya!Send 0.05SBD/STEEM or more for a free resteem along with the upvote!
Delegate to the @fishbaitbot and get 100% of the profits which is better than all upvote bots! Click on one of the following links to delegate 50SP, 100SP, 250SP, 500SP, 1000SP or 5000SP.
This bot, the steembottracker and some other projects were made possible thanks to @yabapmatt. Make sure you vote for him as witness!
You got a 2.77% upvote from @dailyupvotes courtesy of @kakbeilya!
Please upvote this comment to support the service.
This post has received a 1.03% upvote from
thanks to: @kakbeilya.
For more information, click here!!!!
If you use our Robot before your post has 1 day and get an Upvote greater than 1%, you will automatically receive Upvotes between 1% and 10% as a bonus from our other robots.
Help support @minnowhelper and the bot tracker by voting for @yabapmatt for Steem witness! To vote, click the button below or go to https://steemit.com/~witnesses and find @yabapmatt in the list and click the upvote icon. Thank you.
Voting for @yabapmatt
Congratulations @kakbeilya! You have completed some achievement on Steemit and have been rewarded with new badge(s) :
Click on any badge to view your own Board of Honor on SteemitBoard.
For more information about SteemitBoard, click here
If you no longer want to receive notifications, reply to this comment with the word
STOPrusteemteam best post award!