The issue must still be going on, because I gave them a try and the exchange will not go through. Sent them an email. Thanks for posting @fulltimegeek.
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The issue must still be going on, because I gave them a try and the exchange will not go through. Sent them an email. Thanks for posting @fulltimegeek.
Hi, there! Did you submit to our customer support team or just via email? We have to have all orders go through customer support so if you did not submit a ticket, please do so here: https://shapeshift.zendesk.com/hc/en-us/requests/new
I submitted one, and they got back to me just now. Said there is a maintenance going on.