I like this PS, particularly that you point out your experience so that the issues are clear. I too think that we can improve the SPS rental experience. I know AZ has a pretty good idea, and I'm sure others do as well. Looking forward to see what can be done to make this a much better experience!
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I can't wait to see AZs ideas. I've been following some of his hive posts; he is very analytical, so I'm sure he's got a plan! I've entered your contest name as "davemccoy" for reference ;)