Hello @annejuliena28! This is @indayclara from @ocd (Original Content Decentralized) team. We saw that you already posted your first post here in Hive! Congratulations and welcome!
I'm sorry to hear about this challenge you've encountered. Normally, I would recommend for newbie Hivers to do an introduction post however seeing that you are having this issue, its best to resolve it first.
I can only recommend two options since I'm not familiar with Splinterlands:
You can drop by in Splinterlands community for some help
You can hop into OCD's Discord server and some Hivers might be able to assist you with this or answer your questions.
If you are looking for tips and information as a Hive newbie, click here: Newbie guide
Hi! Thank you for reaching out! Everything is fine now. I talked to Shaidon via Telegram. I'll come by most of the time to familiarize. Thank you so much.
One more regarding the password at Ecency. I already got a new one. Thank you once again!