If you want to be a good entrepreneur, starts seeing customers as invited guests to a party, and yourself a host. And bear in mind that it's your daily duty to make every important aspect of the customer experience a little bit better.
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oh yes its all about the customer , everyhting else is second once you get that you are on the right track - i see that so often that people get sidetracked with the unimportant things and in most cases it does not end well