As some of you are aware that I have been working on my new home to make it a staycation and been promoting it on various platforms. So 2 days back we had our first customers come in for a 1 night stay. My place is between the hills so a lot of people come to this place for a weekend getaway. It was a group of 12 people who booked our villa through one of our agents who is looking after the marketing of our place.
I was very nervous, since they were our first guest and I have never been in a business like this before so I was not sure what to expect. I have appointed a full time care-taker to look after the place in my absence and to even look after the guest who would rent our villa. Through out the morning I kept giving him instructions on arranging things, getting the linens in place, cleaning every possible corner and making everything look perfect.
Honestly when people come they do not even bother to look at the details, but I was surprised these people when they came in they actually went around the place looking at details. My hubby made a courtesy call to them and letting them know that we would be happy to serve them and if they would have any issues then they could contact us directly. They told us that it was everything perfect and our place was very well made. The location was amazing and even the interiors.
I felt very good listening to their reviews, and after listening to them, I was kind of relieved, but still all through out the stay I was alert thinking hope everything was going well with them. At the time of leaving, I made a call to them asking them if everything went well for them at the villa and they said yes everything was good. Then I asked them if they had any feedback for us, to which the person told me, that yes he had couple of feedback points, which he would let me know later.
Now I am waiting for his feedback, I have sent him a reminder but no update as yet. Let's see what he has to say. I know there is always a room for improvement and for me this is something very new so I would be happy to understand what the customer needs and then make changes accordingly if it is possible and feasible.
Thank you for visiting my blog. 👼🏻👼🏻💖💖🌹🌺🌸
do you live there now, dear? and a part of the house is rented for some days, yeah? It's a great way to have good income, you and Viraf don't need so big house all the time, so it can be great business😘
Very nice house my friend is very interested
Yes, I keep going there often, right now like 4 days in a week I am there. I just don't feel like coming to the city but then there is house to manage here also so I have to
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Your house is perfect for staycation Ma'am @nainaztengra The first guest surely love the place and enjoyed the stay. I hope there will be more guests coming Ma'am
Thank you for your good wishes :-)
Such a beautiful house with great ambience. Loved the poolside! Amazing!
Thank you
They will surely like the place. Every sane person must live here
It looks heavenly
Thank you
Congratulations to the 1st client you have ma'am. 😊😊 Hoping for more clients to come.😊
Thank you and Amen to that :-)
You're welcome ma'am.😊
Aww, I’m glad they liked the place. It felt nice to know that you kept on instructing the caretaker to put things in order because you wanted nothing but a perfect stay for them. That’s equal to they getting a staycation worth their money’s worth.
I’m glad the first booking went well.
Oh yes, that is needed all the time, else they are not very attentive to minor details