Whatever is causing it, I really wish they'd get it sorted out. I want to get more of my friends to try Steemit out, but I can foresee this being an issue. If you're trying to talk someone into stepping away from their beloved Facebook and trying something new, then telling them they have an indefinite wait to be able to access the site doesn't usually work out real well. :(
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I can totally understand! I also had to face same thing! :(