Operators will guide new users through the process of creating accounts on the various currency trading platforms that support steem dollars (Blocktrades, Bittrex, and Poloniex) and also through the process using them to move steem into bitcoin via exchanges that support bitcoin and interface with their local bank accounts (the exchanges we recommend will depend on the location of the user). Operators will also be able to answer other general questions about Steemit so that the users become comfortable on the site. They'll be provided with a schedule of hours to work and will be required to have a good internet connection, webcam, and audio gear with which to conduct the support calls via videoconferencing software that we provide.
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