I stopped using poloniex after they lost my $12 and decided to not reimburse me, however I mentioned what happend in the chat box on Burst Casino and someone sent me $14! But I still aint going to poloniex unless I hear better things about them, seems like a lot of ppl have different problems with them more than any other exchange.
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Yeah, they always seemed pretty straight-up to me when dealing with people's issues... but it seems they just got overwhelmed. Maybe their current IT systems just arent cutting it any more with the increased volume - and they need a system-wide upgrade of some sort.