I believe a recent change was made on steemit.com so you can't see the claim rewards button for other users wallets. You need to be logged in as richard for that to work , if that's not it I'd try a different browser. I've never seen other reports of this happening, and I'm sure we would for something as big as this if it affected everyone..
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Yes 100% you were correct ! All is good in Steem Nation!
I was about to say trying a different browser too. We'll be interested in your results and further helping if it's needed.