You're right. But they will come back. If you stop use an App for a while doesnt mean you wont use it anymore. People are just trying to get their own perception. I do agree that frustration is real for most people thinking they could win but end with 0.02$.
About Ned / Dan / they do listen the community opinion for sure...
The voting system is not clear for anyone so people tend to vote 10% and never 100% yes they afraid it would spend all the voting power in one vote
It really requires proper explanation or we will face a lowpayout phase and lack of activity for sure
I mean they listen to us. doesnt mean they do a perfect 100% job.
You will always see many things to improve as it scales bigger than the Steemit tech team does actually scale.
About voting explanation i did not look for it, I'm sure i can find some explanation but i already admit it to you, real lack of information for sure; They need to work on a proper way to communicate all informations on Steem features