You are touching a most sensitive point. The Steem blockchain is powerful, transactions are fast and zero-fee and the model with which content is rewarded works quite well.
But ultimately, it's the community, the collective Steemians, that is at the core of the Steem value. How we reward each other is key. And when a project like @arcange does not get the support it deserves that says more about the quality of the community than about the quality and the value of @arcange's services. I hope I'm wrong.
From my viewpoint, and I don't want to sound communist or socialist by any standard, the problem is wealth distribution. A few whales simply don't have enough hours in a day to see everything happening on the platform and to support all the valuable things that are happening here, instead we sometimes see them investing time in other activities like flag wars and such..
But in the end, I think this is only a temporary snapshot of the state of Steem right now. There are just too many awesome things happening here to stop the trend that is already showing: Steem is growing, getting bigger and more valuable as time passes.