I 100% agree that it is never ok to leave people hanging out to dry (hence why really needed a pal to help me out when I was upset about it). If I had written this post before he and I chatted, this would have been a much different post. For me, this post was a cathartic way to express that I am going to keep contributing the tiny bit I can to try and help others.
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And I think it accomplished that, not just for you, but I would guess many others who have read it. What happens to me is I have a very brief initial reaction, which is often a "Hang 'em!" kind of deal, but not always. Then, I kind of go into observation mode and see what's happening. In this case, there's been plenty of "What the...?!?" along with some "Cool your jets!" and then Steemit's own, "Hey, it's successf...uh, it's complete...it's uh, patched... it's uh, patched again... Three times a charm?"
So, I've been ping-ponging from one side to the other and now more or less somewhere in the middle, where it's time to move on if it's the community, but it's not time for Steemit Inc. to forget how this did not work out, and how it's not okay.
That is a great way to sum this up. Just because we are moving on and continuing to build, we cannot forget that real live people are being affected when there are unforeseen consequences. The team needs to be as vigilant as possible to prevent these consequences.