Hello. So I have a steem and genesis account going. Genesis has been mining for me about .06 steem a day for 4 weeks. I put my memo key into the box that asks for it on the genesis website and I have also put my user ID into the Steem account section. I have yet to recieve a deposit from genesis although the site says I am being paid out every day. I am wondering if I am supposed to put my private key into the box instead of the regular one that pops up. Anyone that is succsessful in helping me get my deposits I will follow and upvote as well as donate 1 weeks worth of Steem mined from my account. Thank you in advance!
Don't give them your private keys! I have a Genesis mining contract, but not for Steem, and they don't usually pay out until the payments are of a certain size. They will keep a ledger of what they owe you until the value of the mining rewards reaches a certain point, then they will pay you. If you have a small contract, you won't get paid everyday. I was one of the first people to buy a zcash contract and it still hasn't paid.
Thats what I thought. Thank you for your input. I would think that having amassed a total of over 1.0 steem would qualify for a payout. Just trying to make sure I have the correct information in the payout addressess.
So apparantly something is going wrong. My steem balance is being paid out but I cannot find it. .06 steem is being mined daily and being paid out but is not appearing in my wallet. I put my memo address in the box that asks for it and my steem name in the other box. Nothing showing up in my wallet though for a month now. Whoever can help me fix this I will allocate 2 weeks worth of steem mined to you or 1 entire steem. Whichever is greater. I have 22 months of my mining contract left and would like to know how to collect it. Thank you!
Did you try emailing their customer service? I know they take a while to respond, but they usually do.