I was doing the exact same thing. I was unaware of alternatives and was using Blocktrades.us exclusively. I started noticing some wild fluctuations in what I would get out at the end and started digging. That's what led me on my quest and I'm glad that I went on it, otherwise I would've just kept getting burned. Hopefully Blocktrades ups their game, competition is always good. But at this point in time, I cannot recommend them, I can only caution against their service.
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You can't see exchange rate on exchange??? Run, Forest, run!!
Well, they give you an "estimate," and that estimate has changed in a major way on me before, despite the markets not having moved in that direction. I know this realm very well and there's something that just is NOT working, especially for the end user.