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I have not heard of these exchanges, have you used them successfully?

Yes, both of them.

I will go look, thanks... has this situation ever happened to you and how does one (if) get funds reallocated?

I think that's a Poloniex question. Every time I've used Poloniex (not often) my deposits have gone through. I'd try contacting their support.

Yeah I started a ticket, someone mention it is hard fork related and only temporary... time will tell.